The CAO will complete the Overpayment Referral Data Input form (PA 189) to refer TANF, GA, SNAP, MA (excluding LTC Nursing Home MA overpayments), and diversion benefit overpayments to the OIG through the ARRC system. The CAO is not required to retain a copy of the completed input form in the case record.
The CAO will complete the manual Overpayment Referral form (OIG 189) to refer any overpayment that cannot be entered into the ARRC system. The CAO will make and retain a copy of the Overpayment Referral form and attachments (if any) in the case record for a minimum of six months or until the final adjudication occurs if the overpayment is appealed.
The CAO will refer all overpayments to the OIG within 30 days from the date the CAO verifies the overpayment occurred.
NOTE: In order to recover through recoupment, the OIG must notify the individual of the cash overpayment claim within six months of the date the CAO first identified the overpayment, or within one year of the date the CAO first identifies the overpayment, as long as the delay in obtaining verification was caused by an outside source.
Citation:
The CAO instructions for completing the PA 189 or OIG 189 are found in Appendix A, Completion of the Overpayment Referral Forms.
When the CAO submits an overpayment to the OIG electronically through the ARRC system, retain the overpayment verification document in the case record for six years. For overpayments the CAO submits on a paper Overpayment Referral form, attach the verification document(s) to the referral.
Citation:
To change the data in a TANF, GA, SNAP, MA, or diversion benefit overpayment claim previously referred to the OIG through the ARRC system on an Overpayment Referral Data Input form, the CAO will complete an ARRC Claim Change form as instructed in Appendix A, Completion of the ARRC Claim Change Form (PA 1001).
To change the data of a previously referred manual overpayment claim form, the CAO will complete a corrected Overpayment Referral form and write in red across the top of the form, “Corrected 189.” Attach a copy of the original Overpayment Referral and supporting documentation to the “Corrected 189.” Indicate on the “Corrected 189” what information has changed since the original referral. The “Corrected 189” does not need to be signed by OIG.
Any appeal requests on ARRC-computed overpayment claims that the CAO receives must be entered in the ARRC system by the CAO as a change to the original referral. The CAO will complete an ARRC Claim Change form as instructed in Appendix A, Completion of the ARRC Claim Change Form (PA 1001).
Citation:
OPS070702 Automation of Overpayment Referrals for Food Stamp Special Allowances (Linked July 27, 2007)
Reissued March 6, 2007, replacing March 24, 2006; reviewed March 16, 2012