The following information must be verified: 55 Pa. Code § 601.101; LIHEAP State Plan § 601.101
All household members must have an SSN. The CAO does not need to see a Social Security card, as SSNs are verified through e-CIS directly with the Social Security Administration. Children younger than 1 do not have to have an SSN. Household members who do not have or refuse to give an SSN must sign an energy assistance affidavit (PWEA-4), or complete question #2 of the Certification section on the LIHEAP application (PWEA-1).
The CAO does not have to document income of household members who receive SNAP, Cash Assistance or Medical Assistance benefits if the information is verified and on file in a case record or computer file in the CAO. If there is a discrepancy between income reported on the PWEA-1 and what is in e-CIS, the CAO must ask for further documentation.
NOTE: If an applicant reports that he or she has little or no income, the CAO will request a completed Zero-Income Statement (PWEA-6) that satisfactorily explains how the household pays for its rent/mortgage, utility bills, groceries and other basic living costs. The CAO is not required to request the PWEA-6 if zero-income is already verified and on file in a case record or computer file in the CAO. 55 Pa. Code § 601.103; LIHEAP State Plan § 601.103
Responsibility to pay heating costs. 55 Pa. Code § 601.104; LIHEAP State Plan § 601.104
Residence. 55 Pa. Code § 601.105; LIHEAP State Plan § 601.105
Applicants living somewhere else temporarily because of an emergency or situation beyond their control must verify the circumstances.
Need for crisis payment. 55 Pa. Code § 601.32; LIHEAP State Plan § 601.108
Questionable information, such as who lives in the household when members listed on the LIHEAP application are not the same as those in CIS and e-CIS. LIHEAP State Plan § 601.107
Reissued February 15, 2013, replacing December 3, 2012