If an applicant is not eligible for either cash or crisis, e-CIS will generate a rejection notice to the client using the rejection codes and text outlined in Chapter 677, Notices. Each rejection notice will include the reason that the client is ineligible for benefits and a citation for the section of the program rules used to make that decision. The notice also informs applicants of their right to appeal the decision.
NOTE: See Chapter 677 Appendix A for rejection codes and explanations.
If the applicant fails to cooperate in providing the necessary verification, the CAO must reject the application.
Reissued September 26, 2011, replacing December 9, 2009