Each evening, the system scans all applications entered that day. The applications enter a process resulting in automatic generation of payment eligibility notices (PWEA-3As) to the client. The payment cycle runs from Friday through Thursday of the next week. Rejection and incomplete notices are generated daily. Payments and approval notices are generated weekly.
668.21 Crisis Payment Process
The day after a crisis authorization is processed, the vendor will be able to view the authorization number in PROMISe. The vendor will then need to submit the claim through PROMISe and fax or mail a copy of the cover sheet and a copy of the delivery ticket to the pay center. The pay center will then process the claim and issue the payment using the same batch process as the LIHEAP cash benefit.
NOTE: A crisis claim will not show as paid on the Financial Management (FM) screen until the claim has been processed by the vendor and the pay center.
Reissued September 8, 2014, replacing September 26, 2011