A change report form (PA 239-SP) is used to report changes. A household may also report by phone, by mail, by fax, electronically, or through someone acting on the household's behalf. The CAO must give the household a local number that accepts collect calls or an 800 number for reporting changes by phone. 7 CFR § 273.12(b)(1) & 7 CFR § 273.12(b)(3)
The CAO must provide the household with a PA 239-SP and a self-addressed postage paid envelope: 7 CFR § 273.12(b)(4)
At certification;
At renewal; and
When a household returns a PA 239-SP.
The CAO must keep the PA 239-SP in the case record for three years.
Reissued March 1, 2012 , replacing May 16, 2006