Some energy providers do not take part in LIHEAP. An applicant can decide whether he or she would like to switch to a vendor that takes part in LIHEAP. In some situations, a direct payment can be made to an eligible household that receives energy from a nonparticipating energy provider.
For example, a household can receive a direct payment if no participating energy providers serve the area where it lives or if a nonparticipating energy provider owns the household’s fuel tank.
NOTE: Prior to authorizing payment to a household using a non-participating vendor, the CAO must verify with the Vender Unit that the vendor has been contacted in regards to participation in the current LIHEAP season.
Reissued March 28, 2017, replacing November 16, 2016