Some fuel providers make a scheduled delivery approximately every 30 days during the heating season and approximately every 45 days during the non-heating season. These arrangements generally prevent the household from being in a Crisis situation. When a person applies for Crisis benefits, the CAO must contact the fuel provider to find out if the household receives automatic deliveries.
If the vendor says that the household has been dropped from the automatic-delivery schedule for nonpayment, the household may be considered to be in a Crisis situation.
If the household is within 15 days of running out of fuel and their next auto delivery will not occur prior to them running out, the household would be considered to be in a Crisis situation.
Reissued March 28, 2017, replacing November 16, 2016