Appendix A: Rejection Notice Codes

Code

Explanation and Citations

325

Application entered in error.

  • No notice generated for this rejection reason.

326

Duplicate application rejection.

  • No notice generated for this rejection reason.

536

All household members are ineligible aliens.

LIHEAP State Plan, Appendix B § 601.31(4); § 601.109; 42 U.S.C. § 8624 ( c ); 8 U.S.C § 1611

537

Your household can only get one LIHEAP Cash payment for each program year.

55 Pa. Code § 601.43

538

All household members already received a LIHEAP Crisis benefit as part of another LIHEAP household.

55 Pa. Code § 601.63

539

The total amount of the Cash and Crisis payment will not take care of your heating emergency.

55 Pa. Code § 601.32(3); § 601.61; § 601.32(2)

540

The Crisis amount needed is less than $25

LIHEAP State Plan, Appendix B § 601.63

541

Household does not meet the definition of Crisis

LIHEAP State Plan, Appendix B § 601.32, 601.62(2)

567

Your household did not send a signed application.

55 Pa. Code § 601.21; § 601.23

568

Your household is not responsible for paying the heating costs.

55 Pa. Code § 601.31(2)

569

Your household income is more than the program limit.

55 Pa. Code § 601.31(1)

570

You did not send the income information we asked for.

55 Pa. Code § 601.81; § 601.82; § 601.83; § 601.102

571

Your household can only get one LIHEAP Cash payment for each program year.

55 Pa. Code § 601.43

572

Your household's rent payment is based on a percentage of household income and includes heating costs.

55 Pa. Code § 601.31(2)(b)

573

You did not send proof that you live in Pennsylvania.

55 Pa. Code § 601.31(3)

574

We got your application after the program was closed.

55 Pa. Code § 601.6(b)

575

You did not send proof that you are a legal alien or refugee.

LIHEAP State Plan, Appendix B § 601.31(4); § 601.109; 42 U.S.C. § 8624 (c)

576

Amount of Crisis payment will not resolve heating emergency

LIHEAP State Plan, Appendix B § 601.32

577

Household already received maximum crisis payment

LIHEAP State Plan, Appendix B § 601.63

580

You told us who lives in your household, but did not send proof.

55 Pa. Code § 601.21; § 601.23

581

Your household did not send proof that it is responsible for heating costs.

55 Pa. Code § 601.104

582

The utility you chose does not provide a source of heat.

55 Pa. Code § 601.3 Definitions "Main Fuel Type", "Secondary Fuel Type"; § 601.31(2); § 601.104(a)(b)

583

You did not tell us how the household is paying for basic living needs when it has little or no income.

55 Pa. Code § 601.103

584

You did not tell us which utility or fuel company you use on the application.

55 Pa. Code § 601.21; § 601.23

585

You did not send proof that your utility services were shut off or scheduled to be shut off

55 Pa. Code § 601.62(2)(ii)(A); § 601.104

586

You did not put birth dates on your application for all members of your household.

55 Pa. Code § 601.21; § 601.23

587

You did not send your application to the LIHEAP office in the county where you live.

55 Pa. Code § 601.21(3)

588

You withdrew your application. We have your signed, dated request to do that.

55 Pa. Code § 601.21; § 601.23

589

You did not send proof of a home-heating crisis.

55 Pa. Code § 601.32(2), (3); § 601.21(6)

591

You did not provide proof for living arrangement.

55 Pa. Code § 610.1

594

There is no eligible member in the household for the following reasons: change in household members, ineligible non-citizen household members, household members have already received a cash benefit.

55 Pa. Code § 601.41 (a)(1); LIHEAP State Plan, Appendix B § 601.41(a)(1)(iv); 55 Pa. Code § 601.43; 8 USC § 1611

595

You did not provide proof of direct pay.

55 Pa. Code § 601.106; LIHEAP State Plan § 601.104(d)

597

The applicant died prior to the date the application was processed.

55 Pa. Code § 601.31(3)

598

Household already received maximum number of Crisis payments

LIHEAP State Plan, Appendix B § 601.63

599

You did not send us Social Security numbers or complete energy assistance affidavits for all household members.

55 Pa. Code § 601.105

Reissued October 13, 2016, replacing June 21,2016