Designated personnel in the CAO will access the SAVE Program’s Verification Information System (VIS) to complete all primary SAVE requests for their office at the U.S. Citizenship and Immigration Services Verification and Information System Login Web page (click here).
Income Maintenance Caseworkers (IMCW) needing a SAVE verification will forward a PA 1612 (Document Verification Request Form G-845S) (See Appendix A) to the designated Supervisor(s) with SAVE access. Each CAO determines if any additional documentation needs submitted to the Supervisor. Once the verification is completed, the Supervisor will print and staple the results of the inquiry to the original PA 1612 (Document Verification Request Form G-845S) (See Appendix A) and return it to the IMCW.
NOTE: All concerns regarding SAVE, including access to the SAVE system should be directed to the Division of Special OIM Programs at 717-425-7976.
After requesting access to the SAVE system through the Operations Support Unit, Supervisors are notified of their User IDs and password. After the initial login, Supervisors will be required to select a permanent password. Supervisors should add that link to their favorites or desktop for easy access.
CAOs are responsible for reporting when a SAVE user’s access should be removed. Instructions for using the SAVE System can be found by clicking on the "Tutorial" tab found in the Title Navigation Links Bar.
Some legitimate discrepancies may exist between the noncitizen's INS or USCIS documentation and the ASVI response. See Item 3, Last Name, and Item 5, Date of Birth, under Data Fields on the ASVI response in Section 740.41 for examples of legitimate discrepancies that do not require secondary verification.
Before initiating secondary verification, be certain the A-Number entered to query ASVI is the same as the noncitizen's A-Number (in case of data entry error).
Reissued August 13, 2014 replacing October 9, 2012