Appendix H: Points of Contact

AIDS Factline

800-662-6080

Child Abuse Hotline/Childline

800-932-0313

Connect Hotline

800-692-7288

Department of Education (DOE), National School Lunch and Breakfast Program/Child Nutrition Program/Summer Food Service

717-787-7698

800-331-0129

Department of Health (DOH), Special Kids Network

800-986-4550

DOH, Bureau of Family Health

717-346-3000

Department of Drug and Alcohol Programs (DDAP)

717-783-8200

DHS, Office of Medical Assistance Programs (OMAP), General Info

1-800-537-8862
 

• FFS Provider Service Center

1-800-537-8862

• Intense Medical Case Management Unit

1-800-537-8862

• FFS Pharmacy Services Provider Call Center

1-800-537-8862

• FFS Prior Authorization

1-800-537-8862

• Provider Assistance Center

1-800-248-2152

717-975-4100

• Provider Enrollment

1-800-537-8862

Office of Developmental Programs (ODP), Customer Service

1-888-565-9435

ODP, Claims Resolution

1-866-386-8880

ODP, Provider Enrollment

ra-odpproviderenroll@pa.gov

Fax: 717-783-5141

Office of Long-Term Living (OLTL), Provider Call Center

1-800-932-0939

OLTL, DME Hotline

1-877-299-2918

EDS Provider Assistance Center
(To order EVS PC Software and POS Devices)

800-248-2152

Eligibility Verification System (EVS)

800-766-5387

Healthy Beginnings Plus Program

800-986-2229
or
1-800-537-8862

Pennsylvania Breast & Cervical Cancer Early Detection Program (for the BCCPT program)

1-800-215-7494

Recipient Restriction Unit

866-400-5843

DOH, Division of School Health

717-787-2390

Special Pharmaceutical Benefits Program (HIV and AIDS Drugs)

Providers/Clients
CAO

800-922-9384
717-772-6228 (local)
717-772-6057

Veterans Affairs - Philadelphia

Phila. Area

800-827-1000
215-842-2000

Veterans Affairs - Pittsburgh

412-281-4233
800-827-1000

DHS, Fraud and Abuse

800-932-0582

Women, Infants and Children Program (WIC)

800-942-9467