ACCESS Plus Helpline |
800-543-7633 |
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Admission Certification - Acute Care Hospitals |
Emergency: 800-558-4374 |
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Aids Drug Assistance Program (ADAP) see: Special Pharmaceutical Benefits Program |
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AIDS Factline |
|
800-662-6080 |
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AIDS Waiver Program |
|
717- 772-2525 |
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Child Abuse Hotline/Childline |
|
800-932-0313 |
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Concurrent Hospital Review |
|
800-558-4247 |
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Connect Hotline |
|
800-692-7288 |
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DOE, Bureau of Community and Student Services |
|
717-772-2813 |
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DOE, National School Lunch and Breakfast Program/Child Nutrition Program/Summer Food Service |
|
717-787-3186 |
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DOH, Division of Children's Special Health Care Needs |
|
800-852-4453 |
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DOH, Division of Maternal and Child Health |
|
717-772-2762 |
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DOH, Division of Treatment, Bureau of Drug and Alcohol Program |
|
717-787-2712 |
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DOH, Division of Prevention, Bureau of Drug and Alcohol Program |
|
717-787-2606 |
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DOH, Bureau of Drug and Alcohol Programs |
|
717-783-8200 |
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DHS, Division of Outpatient Operations |
|
1-800-537-8862 |
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DHS, Division of Outpatient Programs |
|
717-772-6140 |
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DHS, Division of Outpatient Programs, Primary Care Case Management |
|
717-772-6341 |
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DHS Inquiry Units (Questions prior to submitting claims) |
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< |
Outpatient Provider Types |
|
800-537-8862 |
< |
Inpatient Providers: |
|
1-800-537-8862 |
< |
Long Term Care Providers: |
|
800-932-0939 |
< |
Pharmacies and Ancillary |
|
1-800-537-8862 |
DHS, Office of Income Maintenance, HELPLINE |
|
800-692-7462 |
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DHS, Office of Mental Health, Bureau of Children’s Services |
|
717-787-3458 or |
EDS Provider Assistance Center |
|
800-248-2152 |
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Eligibility Verification System (EVS) |
|
800-766-5387 |
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Enrollment Call Answering Service |
|
717-772-6456 |
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EVS Point of Sale Device Supplies (DataCard) |
|
800-826-0490 |
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Healthy Beginnings Plus Program |
|
800-986-2229 |
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Pennsylvania Breast & Cervical Cancer Early Detection Program (for the BCCPT program) |
|
1-800-215-7494 |
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Lancaster Community Health Program |
Providers: |
800-478-5287 |
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MH/MR Case Management Provider Inquiry Line |
|
800-537-8862 |
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Medical Assistance Call Center |
|
1-800-537-8862 |
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Michael Dallas Waiver |
|
717-772-6227 or |
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Prior Authorization - Pharmacy |
|
1-800-537-8862 |
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Prior Authorization - Exception Requests and Benefit Limit Requests |
Providers: |
1-800-537-8862 |
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Prior Authorization - Home Health Services |
|
1-800-537-8862 |
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Prior Authorization - Questions Only |
Clients: |
1-800-537-8862 |
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Project Success |
|
717-763-1661 |
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PROMISe Provider Inquiry Unit The link for the complete listing of telephone numbers is located in the Provider Section of the OMAP website at services.dpw.state.pa.us/omap. |
Practitioner Unit |
800-537-8862 |
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Provider Enrollment : |
|
717-772-6140 717-772-2571 |
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Place of Service Review (PSR) Certification |
|
1-800-537-8862 |
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Recipient Restriction Unit |
|
866-400-5843 |
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Rural Opportunities |
|
800-692-7450 |
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School Health Services |
|
717-787-2390 |
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Special Pharmaceutical Benefits Program (HIV and AIDS Drugs, Mental Health Drugs/Schizophrenia |
Providers/Clients |
800-922-9384 |
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Targeted Case Management – Prior Authorization (medical necessity for children under age 21) |
|
717-772-6190 |
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Targeted Case Management (AIDS) |
|
717-772-6295 |
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Veterans Affairs - Philadelphia |
|
800-827-1000 |
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Veterans Affairs - Pittsburgh |
|
412-281-4233 |
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Welfare Fraud and Abuse |
|
800-932-0582 |
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Women, Infants and Children Program (WIC) |
|
800-942-9467 |
Updated August 6, 2020, Replacing September 9, 2019