Chapter 2 : Application Processing Action
Chapter 4 : Non-Financial Action
Understanding SFU and the MA Cascade:
Chapter 8 : Clerical Maintenance
Chapter 9 : Client Notices Action
Chapter 10 : Caseload Management Action
Chapter 12 : System Reference Action
Chapter 13 : Application Processing Inquiry
Chapter 15 : Resources Inquiry
Chapter 18 : Primary and Historical Inquiry
Chapter 19 : Client Notice Inquiry
Chapter 20 : Caseload Management Inquiry
Chapter 21 : System Reference Inquiry
Chapter 22 : Reference – General Information
Chapter 23 : Reference – Semi-Annual Reporting
Chapter 24 : Reference – Opening Processes
Chapter 25 : Reference – Maintenance
Chapter 26 : Reference – Close and Suspend