The AR may use the PA EBT ACCESS card at any authorized retail food outlet to buy food for the household.
The EBT system tracks every transaction by the primary account number, creating an electronic record of every purchase the AR makes.
Since the recipient may also access the EBT account, the electronic record may help to resolve disputes between the recipient and the AR.
The CAO must provide a copy of the transaction log if the recipient asks for one. The EBT system keeps an online record of transactions for the most recent 90 days. A special request to the eCIS hotline is required for older records. The logs are usually available in about two weeks.
Updated May 8, 2024, replacing July