740.6 Understanding the USCIS Response

USCIS will check all appropriate statements on the lower half and the back of the form to indicate the applicant's immigration status and employment authorization. Statements on the front of the form are interpreted as follows:

The Comments block on the second page is used to give the eligibility worker further instruction. It includes the following statements:

Blocks 17 and 18 are designed to assist CAOs in determining when a noncitizen applicant is permanently residing in the U.S. under color of law (PRUCOL). Any additional comments will be included at block 19.

740.61 Delayed Replies

If it becomes necessary to contact USCIS regarding the status of a request, the requesting CAO should be prepared to furnish the noncitizen's name, A-Number and the date the original SAVE request was sent to USCIS. For telephone inquiries call 877-469-2563.

NOTE: Mandated benefit issuing agencies or institutions should allow ten working days for processing.

Reminder: Delays in processing the SAVE request should not result in the delay, denial, reduction, or termination of a benefit. See Section 740.1, General Policy.

Updated September 26, 2025, replacing October 9, 2012