980.2 CAO Responsibilities

Each CAO must:

 

Each CAO must have a plan to ensure staff offers a DSBE 600, even if the individual is not applying for benefits and offer to provide help completing the form. Multiple forms only need to be provided when the individual requests multiple forms.

The CAO must not:

The CAO must forward to the OIM Coordinator any complaints made by  the public regarding the provision of voter registration services.

980.21 Receptionist Responsibilities

When an individual comes into the CAO to report a change of address, receptionists will ask the individual to fill out the Preference form (Voter Registration Questions form) (PA 1656) if the change of address is not  reported on a SNAP Change Report (PA 239SP) or any benefits application or form with a Voter Registration block.

If the individual checks “Yes” on the Preference form or leaves the answer blank, the receptionist should give the individual a Voter Registration Cover Letter (CM 506) and a Voter Registration Application form (DSBE 600) and ask them to fill out the form.

If the individual refuses to mark any boxes or otherwise complete the