An applicant may voluntarily withdraw his or her application at any time before the eligibility decision is made. If the applicant withdraws the application and gives a reason, the CAO must narrate the reason.
A withdrawn application can be rejected through the Application Processing module or the Case Processing module. If the application has been pushed to Case Processing, the worker must run eligibility and a supervisor must override the eligibility decision using the rejection code for a withdrawn application.
See Chapter 677, Appendix A for rejection text for a withdrawn application.
Reissued July 15, 2016, replacing February 15, 2013