Operations Memoranda and Policy Clarifications
Chapter 700: State Blind Pension
Chapter 720: State Supplementary Payment
Chapter 730: Refugee Assistance Program
Chapter 740: SAVE Procedures
Chapter 750: Repatriated Nationals Program
Chapter 805: Audits
Chapter 810: Controlled Documents
Chapter 815: Case Record Retention
Chapter 820: Disability Advocacy Program
Chapter 850: Foster Care and Adoption
Chapter 870: Appeal and Fair Hearing
Chapter 880: Nondiscrimination
Chapter 890: Burial Payment
Chapter 900: Quality Control
Chapter 910: Overpayment Recovery
910.1 General Policy
910.2 When Does an Overpayment Exist
910.3 How Are Overpayments Discovered
910.4 What Actions Follow the Discovery of a Possible Overpayment
910.5 The Overpayment Referral
910.6 Collection of Overpayments
910.7 Disqualification for Intentional Program Violations
Appendix A: Completing the PA 189, PA 1001, and OIG 189
Appendix B: Completion of the OIG 711-C
Appendix C: Recoupment
Appendix D: ARRC System and SAR Cash Overpayment Computation Methodology
Appendix E: ARRC System and SAR Food Stamp (FS) Overpayment Computation Methodology
Chapter 915: Reimbursement
Chapter 930: Safeguarding Information
Chapter 940: Voluntary Vendor Payments to Public Housing Authorities (PHA)
Chapter 950: Enumeration
Chapter 960: Protective Payments
Chapter 980: Voter Registration
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