Operations Memoranda and Policy Clarifications
Chapter 700: State Blind Pension
Chapter 720: State Supplementary Payment
Chapter 730: Refugee Assistance Program
Chapter 740: SAVE Procedures
Chapter 750: Repatriated Nationals Program
Chapter 805: Audits
Chapter 810: Controlled Documents
Chapter 815: Case Record Retention
Chapter 820: Disability Advocacy Program
Chapter 850: Foster Care and Adoption
Chapter 870: Appeal and Fair Hearing
Chapter 880: Nondiscrimination
Chapter 890: Burial Payment
Chapter 900: Quality Control
Chapter 910: Overpayment Recovery
Chapter 915: Reimbursement
Chapter 930: Safeguarding Information
930.1 General Policy
930.2 Collecting and Using Information
930.3 Disclosures of Client Information
930.4 Access to Case Records
930.5 Mailing or Distributing Materials
930.6 Safeguarding IEVS Data Exchange Information
930.7 Filing a Complaint
Appendix A: HIPAA Forms
Appendix B: Request for Address and/or Amount of Assistance Form (PA 163)
Chapter 940: Voluntary Vendor Payments to Public Housing Authorities (PHA)
Chapter 950: Enumeration
Chapter 960: Protective Payments
Chapter 980: Voter Registration
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