The CAO and the OSIG share reimbursement responsibilities.
The CAO will:
Identify reimbursable personal property.
Explain to individuals their liability for reimbursement.
Obtain the required signatures on reimbursement forms and other forms necessary for legal action.
Deny or discontinue cash benefits if an individual refuses to sign a reimbursement form.
Make referrals to the TPL-Casualty Unit in BFO or to the OSIG for collection or other action. See Section 915.6, “Referral to the TPL-Casualty Unit in BFO or to the OSIG;”
Furnish the TPL-Casualty Unit in BFO or the OSIG with claim information necessary for collection.
Discuss general questions concerning reimbursement policy with the OSIG; and
Accept payment of reimbursement claims if the individual offers it. See Section 915.7, “Payment on a Reimbursement Claim.”
The OSIG will:
Compute reimbursement claims.
Maintain records of all reimbursement claims.
Collect reimbursement.
Take necessary legal or other action to protect, collect, or settle reimbursement claims.
Furnish the CAO with information necessary for the CAO’s part of the reimbursement procedure, such as information on intercepted Unemployment Compensation (UC) or Supplemental Security Income (SSI);
Furnish the CAO with information necessary to determine eligibility, such as a lump sum settlement or award; and
Accept payment of reimbursement claims.
Updated January 3, 2024; replacing March 14, 2019