Forms, Publications, Operations Memoranda, and Policy Clarifications
Chapter 603: General Information
Chapter 604: Application
Chapter 605: LIHEAP Eligibility Criteria
Chapter 609: LIHEAP Crisis
Chapter 610: Households
Chapter 614: Students
Chapter 619:Heating Responsibility
Chapter 622: Citizen/Alien
Chapter 623: Residence
Chapter 638: LIHEAP Program Benefits
Chapter 640: Resources
Chapter 650: Income
Chapter 668: Payment Process
668.1 General Policy
668.2 Prepayment Process
668.3 Batch Process
668.4 Types of Payments
668.5 Accounts Receivable
668.6 Dunning Letters
668.7 Disputed Payments
668.8 Overpayment Process
668.9 Other Payment Issues
Chapter 677: Notices
Chapter 678: Verification
Chapter 679: Appeals and Fair Hearings
Chapter 698: Weatherization
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